Privacy Policy
Jewellersapp privacy policy covers the collection and use of personal information that may be collected by jewellersapp anytime you interact with Jewellersapp such as when you purchase an Jewellersapp product, contact a technical support or sales associate, sign up for an e-newsletter or request a download of demonstration software. We collect your personal information because it assists us in delivering a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time. When you provide Jewellersapp with your name, email address, mailing address or telephone number, and you do not "opt-out", Jewellersapp and Jewellersapp representatives and authorized affiliates may use the provided information to alert you to product updates, special offers, updated information, new products and other Jewellesrapp information. Other than Jewellersapp representatives and authorized affiliates (such as value-added resellers), Jewellersapp does not offer, sell, or otherwise make available any user-provided information to third parties. Jewellersapp will send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product and as such, there is no "opt-out" available for update notifications. If you do not want Jewellersapp or Jewellersapp representatives to contact you, you may "opt-out" at any time. You may "opt-out" by contacting Jewellersapp Customer Service Department or by following the instructions included in the email correspondence.
Jewellersapp website utilizes visitor log files or cookies as well as hosted tracking with our website. The information collected with visitor cookies and through the hosted tracking is used to gain a better understanding of which sections of our site are most important to our users as well as identify possible navigation issues. This allows us to enhance your user experience in the future. The data collected from these visitor cookies and hosted tracking does not collect any personally identifiable information and is used in aggregate form only.
Where personal information is required, the Jewellersapp website uses Secure Sockets Layer (SSL) encryption to transmit this data. This is done to prevent the loss, misuse or alteration of the information you have offered. While Jewellersapp strives to protect the personal information you submit to us, no data transmission over the Internet is 100% secure. As such, Jewellersapp cannot guarantee or warrant the security of any information you transmit to us or from our products and you do so at your own risk. Once your information has been received by Jewellersapp, we will make our best effort to ensure the safety and security on our systems.
Our app may access, collect, and use location data for the following purposes:
Purpose of Location Data :
To provide location-based services, such as showing jewellers shop locations on our app.
To enhance user experience by auto-filling the users city, state, and country in the registration form.
Data Sharing :
We do not share your location data with third parties except as described in this policy or with your explicit consent.
If user deny location permissions, our app will still work properly and deliver the same experience. You will still be able to manually input your city, state, and country in the registration form, and access all other features of the app.
We use services like Google Maps and location APIs to determine your device’s position. This information helps in providing accurate location-based services. Location data is never stored permanently or shared with third parties
Jewellersapp may request permission to access your device’s camera and photo gallery to enable features like uploading images, scanning QR codes, or capturing product photos. This media is used only within the app context and is not shared without your consent.
Our app may access information about your internet connectivity or Wi-Fi network to determine optimal performance and offline capabilities. This information is not used to identify you and is not shared externally.
We may offer biometric authentication (e.g., fingerprint or face recognition) to enhance security. Biometric data is never stored or transmitted by the app and is handled entirely by your device’s secure systems.
Some features of the app may involve sharing content or saving media to your device’s gallery. We ensure that such actions are performed only with your intent (e.g., tapping a “share” button). Any files uploaded or downloaded are handled securely and never used for tracking purposes.
Jewellersapp may request access to Bluetooth for connecting to external devices such as printers. No personal data is transmitted via Bluetooth, and the connection is used solely for print-related features.
The Firebase Core SDK is required to use Firebase services in our app. It provides the necessary configuration and setup for Firebase services, such as push notifications and authentication. It does not directly collect user data itself but enables the use of Firebase services that may collect data, such as:
App Instance ID: Firebase generates a unique identifier for each instance of the app to track app usage and provide certain Firebase services.
Crash Reporting: Firebase services may collect data related to app crashes and performance to help improve app functionality.
We use Firebase Cloud Messaging (FCM) to send push notifications to your device. The following data may be collected when Firebase Cloud Messaging is used:
Device Information: FCM may collect device information (such as device model, OS version, and language settings) to deliver relevant notifications to your device.
Push Notification Tokens: Firebase collects a unique token assigned to your device to send push notifications. This token is used exclusively for delivering messages to the correct device.
Firebase Cloud Messaging may also collect data related to notification delivery, interaction, and opt-ins. This data helps us improve notification delivery and user engagement.
Our app may collect certain device identifiers such as:
These identifiers are collected strictly for the following purposes:
We do not sell or share these identifiers with any third parties, except when required to enable app functionality. You may reset or limit the use of Advertising ID anytime from your device settings.